{"id":70,"date":"2018-08-31T05:10:21","date_gmt":"2018-08-31T05:10:21","guid":{"rendered":"https:\/\/demo.themegrill.com\/zakra-drone\/?page_id=5"},"modified":"2025-07-11T16:07:01","modified_gmt":"2025-07-11T16:07:01","slug":"home","status":"publish","type":"page","link":"https:\/\/peakprostaffing.com\/","title":{"rendered":"HOME"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"70\" class=\"elementor elementor-70\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10cf1db elementor-section-stretched elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"10cf1db\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68bbadd\" data-id=\"68bbadd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f1d474a\" data-id=\"f1d474a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfdea8c elementor-widget elementor-widget-heading\" data-id=\"bfdea8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE RIGHT PEOPLE.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd7930 elementor-widget elementor-widget-heading\" data-id=\"1fd7930\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE RIGHT SKILLS.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dca054f elementor-widget elementor-widget-heading\" data-id=\"dca054f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE RIGHT TIME.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-713ecf6 elementor-widget elementor-widget-button\" data-id=\"713ecf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Peak-Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">START STAFFING SMARTER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6decd56 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6decd56\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a69d4f6\" data-id=\"a69d4f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8c7eac elementor-widget elementor-widget-spacer\" data-id=\"a8c7eac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf7f621 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf7f621\" data-element_type=\"section\" data-e-type=\"section\" id=\"about-us\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fc10bd9\" data-id=\"fc10bd9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8dd42ef elementor-widget elementor-widget-heading\" data-id=\"8dd42ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ABOUT US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2badb elementor-widget elementor-widget-text-editor\" data-id=\"7a2badb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Every customer service organization faces the unique challenge of staffing the \u201cright person, with the right skills, at the right time\u201d.&nbsp; Our team at <\/span><b>PEAK ProStaffing<\/b><span style=\"font-weight: 400;\"> is uniquely positioned to meet the dynamic needs of our clients\u2019 seasonal demands. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-758b93f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"758b93f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/peakprostaffing.com\/index.php\/about-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-380780c\" data-id=\"380780c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bb9ee5 elementor-widget elementor-widget-image\" data-id=\"2bb9ee5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"754\" src=\"https:\/\/peakprostaffing.com\/wp-content\/uploads\/2019\/06\/WorkAtHome-1-1024x754.jpg\" class=\"attachment-large size-large wp-image-303\" alt=\"\" srcset=\"https:\/\/peakprostaffing.com\/wp-content\/uploads\/2019\/06\/WorkAtHome-1-1024x754.jpg 1024w, https:\/\/peakprostaffing.com\/wp-content\/uploads\/2019\/06\/WorkAtHome-1-300x221.jpg 300w, https:\/\/peakprostaffing.com\/wp-content\/uploads\/2019\/06\/WorkAtHome-1-768x565.jpg 768w, https:\/\/peakprostaffing.com\/wp-content\/uploads\/2019\/06\/WorkAtHome-1.jpg 1300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f05bc8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f05bc8e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a303aa\" data-id=\"8a303aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-248de0b elementor-widget elementor-widget-spacer\" data-id=\"248de0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e626f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e626f6\" data-element_type=\"section\" data-e-type=\"section\" id=\"Peak-Home\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4ddedb\" data-id=\"b4ddedb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7d6bc3 elementor-widget elementor-widget-heading\" data-id=\"d7d6bc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PEAK Work At Home Teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e5f09 elementor-widget elementor-widget-text-editor\" data-id=\"65e5f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Let us save you up to 50% of employee resource costs by designing you a home based program that works in your unique operating environment. Programs designed by PEAK-Prostaffing are field tested and proven to bring improved performance in all measurable areas.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3c9f74c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c9f74c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8ba4e1a\" data-id=\"8ba4e1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-decd65f elementor-widget elementor-widget-heading\" data-id=\"decd65f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Core Competencies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1425132 elementor-widget elementor-widget-text-editor\" data-id=\"1425132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> Inbound Call Handling<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> Tier One Technical Support<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201cBack Office\u201d data base management, audits\/updates, and purification<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> Outbound calling programs sales and service<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Call Center performance reporting (Call Volumes, Productivity, Customer \u00a0\u00a0\u00a0Satisfaction, Etc.) <\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> Work Force Management (Call volume forecasts and workforce projections) <\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Training Development and Delivery<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4210efe\" data-id=\"4210efe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59a81cc elementor-widget elementor-widget-heading\" data-id=\"59a81cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e2028e elementor-widget elementor-widget-text-editor\" data-id=\"3e2028e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\"> Lower operating costs<\/span><\/li><li><span style=\"font-weight: 400;\"> Greater employee satisfaction and higher retention rates on an annual basis<\/span><\/li><li><span style=\"font-weight: 400;\"> Improved customer service and quality of delivery<\/span><\/li><li><span style=\"font-weight: 400;\"> Enhanced scheduling flexibility<\/span><\/li><li><span style=\"font-weight: 400;\"> Greater flexibility in hiring and a broadened recruitment base<\/span><\/li><li><span style=\"font-weight: 400;\"> Higher levels of customer satisfaction<\/span><\/li><li><span style=\"font-weight: 400;\"> Improved use of your infrastructure and systems<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-074cb8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"074cb8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac24a1b\" data-id=\"ac24a1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae13d09 elementor-widget elementor-widget-spacer\" data-id=\"ae13d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9986f36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9986f36\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-beeae92\" data-id=\"beeae92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e03164b elementor-widget elementor-widget-heading\" data-id=\"e03164b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consulting Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a7c205 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a7c205\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de1d0af\" data-id=\"de1d0af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb066cb elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"bb066cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1961\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">PEAK Call Center Operations<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1962\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1962\" aria-expanded=\"false\">PEAK Performance<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1963\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1963\" aria-expanded=\"false\">PEAK Analysis<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">PEAK Call Center Operations<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1961\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1961\" tabindex=\"0\" hidden=\"false\"><p class=\"style1\" align=\"left\"><span id=\"dnn_ctr399_HtmlModule_HtmlModule_lblContent\" class=\"style3\"><strong><em>Consulting Services and Solutions<\/em><\/strong><\/span>\u00a0<span id=\"dnn_ctr399_HtmlModule_HtmlModule_lblContent\" class=\"style3\"><strong><em>For Your Customer Contact Operation<\/em><\/strong><\/span><\/p><p class=\"style4\" align=\"left\"><span id=\"dnn_ctr399_HtmlModule_HtmlModule_lblContent\">We<strong> \u201c<u>Reach for the PEAK<\/u>\u201d<\/strong> by helping you design targeted programs to reduce costs, improve client satisfaction, and increase revenue.\u00a0 We work alongside your team to analyze program results and drive improvement on an on-going basis.<\/span><\/p><p class=\"style4\" align=\"left\"><span id=\"dnn_ctr399_HtmlModule_HtmlModule_lblContent\">By delivering tangible justifications for each activity with both clear outcomes and measurable benefits, we<\/span><span id=\"dnn_ctr399_HtmlModule_HtmlModule_lblContent\"> can deliver unique customer strategies that lower the cost of service delivery while improving the customer experience.<\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1962\" aria-expanded=\"false\">PEAK Performance<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1962\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1962\" tabindex=\"0\" hidden=\"hidden\"><p><strong>Through our team&#8217;s many years in industry, we have a proven record in helping you optimize your call center operations. Some of our strengths include the implentation of strategies towards:<\/strong><\/p><ul class=\"style3\"><li><strong><em><u>Eliminating calls<\/u><\/em><\/strong>\u00a0by providing better information to customers, increasing first call resolution, and reducing or eliminating transfers<\/li><li><strong><em><u>Reducing calls through migration to Self-Help<\/u><\/em><\/strong>\u00a0by enhancing web and IVR experience, and by analyzing migration programs and repeat usage patterns.<\/li><li><strong><em><u>Improving the efficiency of operations<\/u><\/em><\/strong>\u00a0through workforce and customer contact management, utilizing balanced scorecards and applying best practices.<\/li><li><strong><em><u>Upsell and Cross-sell on every opportunity<\/u><\/em><\/strong>\u00a0in order to increase average revenue per call and overall revenue generation.<\/li><li><strong><em><u>Maximize return on your vendor expenditures<\/u><\/em><\/strong>\u00a0by conducting operational audits of your existing technology providers and outsource partners.<\/li><li><strong><em><u>Increase Customer Satisfaction<\/u><\/em><\/strong>\u00a0through quality monitoring programs and root cause analysis of satisfaction drivers.<\/li><li><strong><em><u>Employ proactive retention strategies<\/u><\/em><\/strong>\u00a0to reduce the costs of hiring and training, as well as the hidden costs of customer dissatisfaction caused by unskilled service agents.<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1963\" aria-expanded=\"false\">PEAK Analysis<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1963\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1963\" tabindex=\"0\" hidden=\"hidden\"><p><strong>Acting as third party auditors, The PEAK team specializes in:<\/strong><\/p><ul><li class=\"style2\"><strong><em><u>Evaluating a call center\u2019s strategic planning process<\/u><\/em><\/strong>, budgetary plans, and the operational performance indicators used<\/li><li class=\"style2\"><strong><em><u>Assessing the different processes in place to forecast, schedule, and manage the staff<\/u><\/em><\/strong>\u00a0in a real time environment, and provide recommendations and\/or tools on how this can be improved<\/li><li class=\"style2\"><strong><em><u>Determining the center\u2019s utilization of available resources<\/u><\/em><\/strong>\u00a0and provide input on methods to drive productivity.\u00a0<\/li><li class=\"style2\"><strong><em><u>Analyzing current results<\/u><\/em><\/strong>\u00a0to determine any potential sources of problems and provide recommendations concerning resolution<\/li><li class=\"style2\"><strong><em><u>Reviewing the call workflows coming into the center<\/u><\/em><\/strong>\u00a0to determine where improvements can be made<\/li><li class=\"style2\"><strong><em><u>Assessing current technology utilization<\/u><\/em><\/strong>\u00a0to identify the optimal strategy for your clients and budget.<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73a61b3 elementor-section-stretched elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"73a61b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84847ba\" data-id=\"84847ba\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a91385 elementor-widget elementor-widget-heading\" data-id=\"5a91385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-331ef54 elementor-widget elementor-widget-text-editor\" data-id=\"331ef54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Phone: (913) 839-8957<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a43edff elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a43edff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee36213\" data-id=\"ee36213\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adaafc1 elementor-widget elementor-widget-heading\" data-id=\"adaafc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reach for the Peak Today!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c3078d\" data-id=\"5c3078d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02e9b34 elementor-align-right elementor-tablet-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"02e9b34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Peak-Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let's Go!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b2a841 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b2a841\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ef7f9df\" data-id=\"ef7f9df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-456a926 elementor-widget elementor-widget-spacer\" data-id=\"456a926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba41bb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba41bb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ec098e\" data-id=\"5ec098e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>THE RIGHT PEOPLE. THE RIGHT SKILLS. THE RIGHT TIME. START STAFFING SMARTER ABOUT US Every customer service organization faces the unique challenge of staffing the \u201cright person, with the right skills, at the right time\u201d.&nbsp; Our team at PEAK ProStaffing is uniquely positioned to meet the dynamic needs of our clients\u2019 seasonal demands. Learn More [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"zakra_page_container_layout":"customizer","zakra_page_sidebar_layout":"customizer","zakra_remove_content_margin":false,"zakra_sidebar":"customizer","zakra_transparent_header":"1","zakra_logo":55,"zakra_main_header_style":"default","zakra_menu_item_color":"#ffffff","zakra_menu_item_hover_color":"#ef6751","zakra_menu_item_active_color":"#ef6751","zakra_menu_active_style":"","zakra_page_header":false,"footnotes":""},"class_list":["post-70","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/pages\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":11,"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/pages\/70\/revisions"}],"predecessor-version":[{"id":2213,"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/pages\/70\/revisions\/2213"}],"wp:attachment":[{"href":"https:\/\/peakprostaffing.com\/index.php\/wp-json\/wp\/v2\/media?parent=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}